FAQ

Skating

What is the difference between a skateboard and a longboard?

Do your boards come 100% assembled?

Why does my board wobble when I go faster?

My board keeps squeaking when I turn. How do I fix it?

What’s the difference between traditional trucks and reverse kingpin trucks?

What kind of trucks should I buy?

Should I buy bigger wheels or smaller wheels for my longboard?

Can better bearings make me go faster?

What does “wheel hardness” mean?

How can I keep my board in a pristine condition?

Shipping & Orders

How can I track my order?

How long will it take for me to receive my order?

Where do you ship to?

How can I cancel my order?

What should I do if I put in the wrong shipping address?

What do I do if my order arrived damaged?

Can I expedite the shipment of my order?